This is so terrible I can't believe it's on the market. It simply does not work. It's faster to just heat your milk under the faucet

This product has been great so far! Simple to use & works very fast!

The product is excellent, convenient, and easy to use.

It's fast at warming bottles BUT sometimes the water can be too hot and I have to place it in the fridge to cool down for a few minutes. Yes, I've troubleshooted on my own and read the manual and their troubleshooting tips don't seem to make a difference. Maybe I just got a faulty bottle warmer. It 'works', I just find it inconvenient to check the temperature every single time, especially during the middle of the night.

Been using this for a month now and we really dislike the design of this warmer. You never are sure where the water level is at due to the design and it states that the water must be the same level as the milk. There is no way to make sure of the water lever since you just see from above and there has not been one instance where we feel the water has been the same level as the milk. Highly dislike this product and recommend making some way for consumers to be able to see the water level from the side instead of just having to guess from just looking above.

I purchased the product on January 23rd, and although the description stated it would arrive within four days, I kept receiving apology emails citing logistical issues and was put on hold. On February 7th, they informed me that they would not be able to send the product and promised a quick refund. Today is February 15th, and the refund still hasn't been processed. This has been one of the worst shopping experiences I've ever had. Such a delay is unacceptable, especially for a sensitive product like a baby item. Fortunately, I realized Philips' poor management early on and ordered the product from a very popular online store on January 29th, and it arrived on January 30th.

We purchased this product so I (the father) could give my daughter re-heated breast bottles overnight. Every single time the Philips Advent has over-heated the milk until the point of damaging it (over 115F - meant to be at around 98F) resulting in a perfectly good batch having to be binned and my poor wife having to wake up. Even when setting to a lower volume it still over heats. I will be putting this product in the bin along with the wasted milk. Avoid!!!

We've used this bottle warmer( it doesn't warm bottles) for a little over 2 months. I've gone round and round with this bottle warmer, read the instructions multiple times and nothing seems to work. It takes way too long to "warm" a bottle and when the time goes off it might be on the cool side of room temperature. This is incredibly infuriating when your child is screaming for their bottle at 3am and it takes what feels like 20 minutes to get a cold bottle. Don't waste your time, money or sanity on this product.

our bottle warmer was NOT on and it was smoking and smoke was coming out of the top! it was plugged in but again it was NOT on! going straight into the trash. thankfully my husband was home or who knows what could have happened! buyer beware!

I'd recommend this product to parents out there still putting there baby bottles under there tap and turning on the hot water. This thing is pretty slick works great. When we go over to the in-laws we really miss that they don't have one.