• How do I make a price match / ad match request?

In order to price match or ad match online you will first need to place and receive your online grocery order. Within 48 hours of receiving your order, please contact us using the Contact Us Form (https://www.realcanadiansuperstore.ca/contact-us). Select PC Express as your reason for contacting us, PRODUCT INFORMATION / PRICING as your issue, and HOW DO I MAKE AN AD MATCH REQUEST as your issue details. Please include your online grocery order number, name(s) of the product, the competitor’s price, and the website link to the competitor’s item(s). For multiple items please include one item on the form and the rest in the QUESTION box. Due to an increase in requests our Customer support team will respond within 30 days. Online ad match is available for Real Canadian Superstore customers in Ontario only. Please note the limit for price matching is 4 units for each UPC. Price match and/or ad match requests do not apply to products sold and shipped by 3rd party Sellers on Marketplace

*We’ll match prices if you show us a lower advertised price means that if a major supermarket competitor, advertises a lower price on any identical item we carry in store, show us the original print copy or official digital advertisement and we will sell you that item, up to a limit of four(4) units per item, at that same price but only during the effective dates of that competitor’s advertisement. See in-store for a list of current competitors we ad match against. Identical items are defined as same brand, item type (in the case of unbranded produce, meat and bakery), size and attributes and carried at this store location. We will not match: competitor’s private label offers on non-identical items, “spend x get x”, “Free”, “Clearance”, discounts or coupons obtained through loyalty programs including PC Optimum™, PC Optimum Member Only Pricing, participating items under the Save it Forward™ program timeframe, or offers related to our third party operations (post office, gas bars, dry cleaners, etc.). We reserve the right to refuse to match a competitor’s item price if their advertising contains errors, typos or misprints or is subject to a correction notice. We reserve the right to identify the major supermarket competitor(s) for each Real Canadian Superstore location. The program will only apply if competitor’s advertising is complete with all relevant information including but not limited to size and price, effective dates, format/weight identified, and in the format specified as either in print or from an official digital source (such as the competitor’s online flyer or website). In no circumstances will the program apply to offers relating to our third-party operations or where prohibited by local, provincial or federal laws or regulations. Major supermarket competitors and geographical trade areas are determined solely by us and are based on a number of factors which can change from time to time. We reserve the right to cancel or change the terms of this program at any time.