The new formula is TERRIBLE. I am having to stop using and I hate to say this, I've been using this shampoo and conditioner every day for 10+ years. New formula is thick with an odd texture. Hard to rinse and is making my hair fall out way more than normal.

I have been using the miracle volume shampoo and condition for many many years. I have tried other voluming products but this has always been the best. But this new formula is TERRIBLE. Leaves my hair heavy, greasy, and unable to come through. It's hard to rinse out and is definitely thicker than the old formula. I really wish they would just go back to the old formula otherwise I'm going to have to find a different brand.

I've used this product for many many years. I recently bought a bottle and could immediately tell the formula was different. It was hard to rinse out and it made my hair feel sticky and tacky the whole day. It was gross. Please go back to the way it was, it was a great product, why change things?

My husband just bought me two big bottles because I used this religiously because of the avocado and jojoba oil. It worked so well with my low porosity hair. I noticed that jojoba was missing from the bottle and I notice it's not in the ingredients. This was a big waste of money because now I have no desire to use it. Wow why would you change something that was so good! This product has always had good ratings from most of the hair bloggers I watched. This is really a big disappointment!

I've been using this product for many years and loved it. However, the new formula featuring rice water leaves your hair sticky and heavy. PLEASE go back to the old formula!

I used to love this conditioner. Sometime around 2023/2023 they reformulated and took "Australian Jojoba Oil" off their bottles. Then came with "Avacado and Jojoba Oils", and now in 2025 I looked at the packaging again and it only says "Avacado Oil". I did not review the ingredients to see if it still contained any Jojoba oil, but Aussie is no longer advertising that it is included. For years this was my only go to, but now it makes my hair greasy and doesn't have the same slip or softness. I'm very disappointed!

it does pretty good with your hair but i got a little bit in my eye and it felt like someone was stabbing me in the eye DO NOT BUY THIS FOR KIDS it stings for at least 24 hours before it goes away

Very drying. Can not use. Smells like bounce. Tangles my hair up. It is awesome that it is cruelty free.

I like this conditioner for it makes manageability with my 4C hair easier. It's has a great slip that enables me to detangle while adding moisture to hair. It's a great smelling affordable product that I'll recommend anyone to try.

I have that baby fine hair which is also thin. It's in very good shape though and I still don't have to color it as I have not turned gray. I have been using the Volume Conditioner for a few years now and it makes my hair soft without weighing it down. A great product. I have actually been using Aussie hair products for at least 20+ years and they have always worked the best for me. Thank you Aussie!