I am fairly certain that this product used to have a metal serrated edge for cutting the film when it was pulled to length. Now it is plastic and it will absolutely not cut clean as it did before. Maybe it used to be on the main body of the box and not the hinged lid? I just know that it doesn't cut the way it used to. I love the product itself, but whichever corporate twit got a bonus for saving the company money on the box design needs to be sent back to the factory for quality control training.

It looks like people, even some who left 4 star reviews, are all complaining about how terrible the packaging of this product is. You would think that after all the months of these reviews complaining about the packaging, Glad would change it. Well, nice thought, but apparently not happening. The product is pretty goood for sealing foods and dishes, but I have never gotten a box that lasted through the whole roll. The plastic peices on the ends come out; the cardboard flap that has the cutter on it bends; and the cutter gets dull or something and stops cutting, so you pull some out and then make a terrible mess trying to cut it off. I'm going to simply stop using it and go back to regular plastic wrap after I use up the roll I have. I'm just done fighting with it. You would think that the people who come up with these good products would be able to design a box that actually holds up and works well (i.e., properly cuts the wrap) through the use of the entire roll. I have plastic wrap that has a little plastic cutter that you just pull across the wrap and it cuts it very nicely. HInt,hint.

Glad Press'Seal is simply the best ! It is very versatile and must have item in your kitchen !! My Family use it to cover pretty much everything from a tray of cookies to 1/2 of a lemon ! It's very easy to use just like the plastic wrap but it's thicker !!!

This is the best product for sealing anything that doesn't have a lid. I have many items that doesn't have a lid. Sometimes I like to cover my drinking glass and don't want it to spill out in the fridge or a salad bowl it works great. So glad for GLAD Press N Seal to come up with this product. Thank you

Finally found a cling wrap that stays out and is easy to use. My food was completely covered and it didn't spill or come undone on the sides. Strong quality!

Glad Press and Seal is nearly perfect. The film itself clings better than anything on the market. My problem is that it is nearly impossible to pull the film off the roller without the white plastic guides coming loose and flying across the kitchen. Sure you can reinstall them but the problem continues. There has to be an improvement. The single reason I wouldn't purchase Glad Press and Seal is the frustration trying to just get a sheet out of the box. Ugh!

I've been trying to use this for months. It is SUCH a pain in the posterior!!!!! The plastic teeth won't cut the wrap! I end up having to use scissors and that's ridiculous and annoying. I couldn't return it because I couldn't remember where I got it. I KNOW it's worked before...never looked at the cutting teeth to see if they were plastic, though. So either the design changed and it is now seriously flawed or I just got a bad one. I'm sitting here trying to figure out what to buy...because I have an almost new one to throw out and I need plastic wrap.

I really like this press and seal cling film. It is so much easier to use than the plastic wrap. You just tear off what you need and place it over your item such as a bowl and it seals around it. You can remove and replace it with ease.

Actually stays sealed, even on produce!! The cling film is so helpful when storing leftover fresh fruits or veggies, versatile for container coverage too!

I love your product, but it never cuts properly and the cutter is always falling off.