The added fragrance has a strong soap smell. It would likely give me a headache. I'd like to encourage Nivea to remove added fragrance from all body and face products. I put a bit of the cream on my hand, and had to wash it off right away.

I have both the older formula and the new formula of this product, and I can genuinely say that people are overreacting in the reviews. It's the same energy as people who swear up and down that European Nivea is worlds better than other versions. Spoiler alert: It's not! The only thing I notice with the new Nivea Soft is that the texture is a little more gel-like. It smells virtually the same with the only difference being a SLIGHT botanical freshness, likely from the inclusion of lavendula extract. It still moisturizes well, and actually sinks into the skin quicker with less resistance during application. I've had no burning or itching or life threatening emergencies like people are claiming. I swear some people genuinely have nothing better to do than sit around and complain. They have no control in their actual lives so they freak out over silly stuff like product reformulations. If you'd actually do some research before falling into mass hysteria, you'd see that the biggest changes with this product are the removal of silicones, waxes. mineral oils, and lanolin alcohol which actually has more risk for irritation than any of the ingredient swaps due to the fact that it's derived from sheep. Please take some deep breaths. Maybe journal or something. You're gonna be ok.

Please bring back the old formula as an option, I suffer with eczema and NIVEA SOFT was the only thing that helped me battle any flare ups.

I've use this item for 25 years. Just bought a new tub and it's completely different! Thinner stickier consistency. It feels awful on my face, like a tight dry film. Please bring back the old formula. This new product is not the same.

I used this product for years. I liked it so much I bought in bulk. A little while ago I restocked and on using the first tub I was instantly aware of the difference to the ingredients. The creme is not as rich, absorbent and does not moisturise like the original product. I purchased eight tubs and returned seven unopened tubs and have stopped using the product. Very poor and disappointing changes. I'm not sure if this is a quality control matter where the changes were forced, but it's resulted in me no longer buying.

Hi Nivea,I have used Nivea soft for over 30 years. Tried other occasionally but always return to the soft. I have good skin thanks to you,but...............I can't use the new formula, it burns my face. What am I going to do 🤔 Feels like losing an old friend 😮‍💨

I have used this off and on for the last 15 years. I always come back to it when my skin is irritated and needs a break from the trends I have been trying on my face. This time, there was no break for me, just a cream that made my already sensitive skin worse. Why would you change the formula? Bring the old one back. And looking though your reviews it seams I'm not the only one complaining. The only reason the stars are even at the mid point is because this product is coasting off old reviews and people who put in 5 when they meant 1 ( read the reviews its a thing). and the sad thing is I can't find something that calms my skin as well as this product used to.

My skin started to scale off, dryer than ever. I do not recommend this cream.

This is the best moisturizer I have ever used. It has a lovely texture when being applied, is not greasy, soaks in quickly and, best of all leaves my skin baby soft. I which it was available in a larger size.

This is amazing. Doesn't break me out, and my friends can use it because its finally halal.