I have used this product for the last 8 to ten years. Clumps constantly fall in my eyes,hard to remove, and my eyelashes has never been so sparse since using this. Why would you switch a perfectly good product to this garbage ???

I have bought this product a couple of times. I like the result but way too much mascara comes out of the tube. It's such a waste to have to wipe it down to use it.

I recently purchased your mascara in the Burgundy shade, and unfortunately, I was disappointed with the results. The main issue is that the mascara weighed down my lashes and completely took away the curl, even though I had curled them beforehand. I also chose the Burgundy shade because I was expecting a noticeable burgundy/wine tone, but unfortunately, the color was barely visible on my lashes. It looked almost like a regular dark mascara. I was really excited to try this product, so I wanted to share my experience and see if there is anything you can recommend or if there is a way to resolve this issue.

I am extremely disappointed in this mascara. Clumpy. Way too much mascara on the brush.

Dry mascara. No longer voluminous. Unfortunate. I have been using it for 20 years. It's just really too bad that I have to go out and find a new brand after all these years. Where is the loyalty L'Oreal?

This was my favourite mascara. The new formula is terrible. It no longer gives my eyelashes that full and thick look. Doesn't go on like it used to and it is difficult to remove almost like a waterproof mascara. I have been using this mascara for 15 years but very disappointed with the new formula.

I find this product to be very clumpy and comes out of the tube with way too much product on it. There doesn't seem to have a ridge on the inside of the tube to squeeze excess product off when you remove the brush to use it. Because of this my lashes turn out thick and chunky and I have no control with my lashes. The one I have is YD01 in the color black.

If you have hooded eyes, do not buy this product. One hour after applying I have black smudges on my brow area from the mascara rubbing off from blinking!!! I am very disappointed considering this is supposed to be waterproof.

I purchased this mascara after several years of using a different brand. I used this one when I was younger and remembered it positively. While it does create very nice lashes, after only two uses I realized it was causing an allergic reaction around my eyes. My eyelids became extremely irritated, and I had to use a very fancy ans expensive moisturizing cream to restore them to normal.

For 18 years I used this mascara. The change in product is dreadful now. And I don't understand why it was even done? I thought this was the #1 best selling mascara? So why mess with it? Has to be cost cutting reasons because the quality definitely disappeared. It's really bad now. I can no longer buy it or wear it. It's a horribly frustrating product. I'll watch to see if you bring back the old formula. Until then I will have to use something else.