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Currently in stock at Real Canadian Superstore Gerry Fitzgerald Drive
Product Number: 21088518_EA
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5 Stars
577
4 Stars
89
3 Stars
40
2 Stars
20
1 Star
66
Let me start by saying that before using the DiamondClean Smart I was not the best when it came to my oral care. I would always brush in the morning, but many times before bed I would be too tired, or forget. I knew I needed to make a change, and it turned out that this was exactly what I needed. ... From the moment the package arrived I was impressed. It came with everything you would need right in the box, and didn't require me to order anything extra to get started. Starting with how the product charges. I love the charging cup! It is very simple, and always makes sure that the tooth brush is charged without having to remember to plug it in. Plus unless you were really looking hard, you wouldn't even notice it is a charger. I also had the opportunity to travel with it, and the travel case is just as convenient. It has a place for everything you would need with you, and also makes charging a breeze. Moving on to everyday use. I can honestly say my mouth has never felt this clean after brushing (except after leaving the dentist). The brush has multiple cleaning modes, and each one focuses on a different goal. Depending on what you are looking for (deep clean, whitening, ect..) you pick your setting and the brush does the rest! Even if you don't want to choose a setting if you pick the brush head that corresponds to your needs, it will automatically pick the setting for you which is nice. The coolest feature is definitely the App. Setting it up is a breeze, and once you do it changes the game when it comes to brushing. The brush is set up to sync with the App while your brushing, and it monitors your brushing movements and shows you in real time what areas you need to focus on. It will also warn you if you are brushing to hard or fast, and will let you know when to move on the next part of your mouth. My favorite part is once your done it gives you chance to go back, and get all the areas you missed, and all this is very clearly shown through the app on a 3D model of your teeth. I actually look forward to when its time to brush now, its almost like a challenge to try to not miss any areas on my first attempt. Some other really nice features are that each mode has a preset timer, and even if you are not using the app it will still let you know when to move from each area in your mouth. Another feature I love is that is comes with a tongue scrubber, and once you attach that head it automatically knows and does a special 20 second mode to clean your tongue. I have noticed it has really helped with making my breath fresher. Overall this product exceeded my expectations, coming from someone who needed to get more serious about oral care, this has really made brushing fun. Having said that there are a few things I think could be improved. While the app is really useful I think that there are a few things that could be improved to make the user interface a little easier. It could also be really cool if for future models the brush could save any brushes that were done without the app, and download them at a later time. One last thing for some people might be the price. I received this as a free sample, but I could see how someone might think it is on the expensive side, but I would think more about it as an investment in your health. After using this for a week I can already see less plaque, my mouth feels better, my breath has been fresher longer, and most importantly I am not finding excuses not to brush, but actually I look forward to brushing. I would definitely recommend this to anyone who needs to get more serious about oral care, or anyone who is already serious and looking for the future of oral care.
I really like my new Sonicare Toothbrush, but the Sonicare App on my iPhone X continuously crashes. I brush my teeth in the morning and the option to view brushing results does not show I brushed. However, on a different screen, it states "good technique" and shows when the brushing was completed. I... have uninstalled and reinstalled the app multiple times, but the app continues to freeze and crash. I would give the app zero stars as it makes trying to create and achieve a brushing goal a futile attempt. The replacement Tongue brush heads are nice, but were out of stock on the Sonicare website, forcing you to stock multiple backups if you want to keep brushing.
Submitted 1 month ago
By 88888
From undisclosed
Verified Reviewer
Submitted as part of a sweepstakes entry
Reviewed at
philips.comFits my mouth; has been booted up only when first purchased.
Submitted 2 months ago
By Shirtpantz
From California
Verified Reviewer
Submitted as part of a sweepstakes entry
Reviewed at
philips.comGreat clean, powerful and good battery life, love the tongue cleaner. I chose a 4 because the case it comes with is less nice than the 9900 and what happened to you guys having uv cleaning for the heads stylist?
I do like the toothbrush however the brush head comes off while brushing my teeth. I have had multiple of these toothbrushes in the past and never experienced such situation just purchased this and my satisfaction is far from fully satisfied.
Submitted 2 months ago
By Witchy woman
From Oregon
Verified Reviewer
Submitted as part of a sweepstakes entry
Reviewed at
philips.comI have been using Phillips electric brushes for decades and they keep my teeth in great shape and I love the cue to switch. I'm still trying to figure out how the different heads provide the specific task like "whitening." Not sure about the tongue cleaner, I've always used my toothbrush. The app doesn't always capture activity, so I stopped using it.
Major durability issue. I suspect water is getting under the power button. I got one, had to have the device replaced under warranty for a connectivity issue. This new handle lasted about a year. Of course just enough to be out of warranty. I called and despite my best explanation they wouldn't budge. Got a 25% discount on a new purchase. I'm out in my garden right now collecting hundred dollar bills off trees where I get my cash from, at least as far as Philips thinks. Would you rule out a bad design as part of a business model? My only resort is the reviews now as a customer to fight this. Also please don't offer to DM. We did this already and you wouldn't move on your reluctance to replace this.
Submitted 3 months ago
By janesan
From Monroe, LA
Verified Reviewer
Submitted as part of a sweepstakes entry
Reviewed at
philips.comFits like it's original to the sonicare brush. Teeth feel really clean.
Submitted 3 months ago
By KimmyKool
From undisclosed
Verified Reviewer
Submitted as part of a sweepstakes entry
Reviewed at
philips.comI purchased this brand, after several recommendations from my dentist. Before, I used cheaper, battery-operated toothbrushes from another brand. They worked, but the results never came close to what I get with the DiamondClean 9750. The variety of available modes really helps me adjust my oral care as needed, and make my teeth feel like I'm getting a professional cleaning every day.
Submitted 3 months ago
By Sonic electric toothbrush
From Brookfield, CT
Verified Reviewer
Submitted as part of a sweepstakes entry
Reviewed at
philips.comThe Phillips soniccare 2-in-1 plaque removal +whitening replacement brush soft heads are the perfect match for my gums. Not too soft in that my gums are healthier since using this brush head.
I have had this toothbrush since 3/21/2021 and is still going strong. This is the most awesome toothbrush I have ever had. It is AMAZING!

Just got this and it keeps falling off my toothbrush. It's like it won't click on and will fall off while I'm brushing my teeth. It's ridiculous. I haven't had this problem in the past with replacement heads, so I don't know if I just got a lemon or if they changed something with the design, but it's a bummer.

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